Churn is the turnover of customers of a business or users of a service. The churn rate determines growth and business earnings and is usually measured in percent.
What is Content Marketing?
Customer Relationship Management refers to practices, strategies, and technologies that organizations use to manage and analyze customer interactions and data throughout the entire customer lifecycle.
What is the Customer Effort Score (CES)?
What is Customer Experience Marketing?
What is Customer Feedback?
What is Customer Satisfaction?