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Turn happy customers into brand advocates

Activate the power of your current customers and grow your business with our feedback and referral marketing software.

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Your business
Your Business Did you enjoy the cake?
Your customer
Your Customers The cake was delicious!
Your customer's friends
Their Friends I have to try it too!

The Customer Feedback and Referral Marketing Platform

Get Actionable Ratings & Feedback

Turn Customers into Brand Advocates

Publish Testimonials

Increase Customer Loyalty

Run a Referral Program

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Close up of review from promoter customer with NPS rating 10
NPS Email and SMS campaign examples

Measure customer loyalty

Don't guess what your customers think, ask them. Track customer experience and loyalty with our two-question NPS and Feedback Survey. Find out 'How likely your customers are to recommend you' and use the feedback to improve your business.

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Smiling Promoter who rated ten stars on the NPS scale and unhappy Detractor who rated two stars

Identify your happy customers

Use the platform to discover easily who loves your business—customers rating 7 to 10 on the NPS scale are your promoters. Take care of unhappy customers with the follow-up function to prevent negative buzz.

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Customer influencer Facebook post

Engage customers as ambassadors

Turn your customers into promoters and boost your brand's social buzz. Reach look-a-like audiences organically on Facebook, Whatsapp, Linkedin and Twitter and increase conversions to a low cost.

Loddo.se decreased the acquisition cost with 50%

“Referanza's tools have helped me find new customers in a cost-effective way. By building look-a-like audiences based on customers rating my business 7-10, I have almost halved my acquisition cost. I'm super happy!”

Carl Kjellme
CEO/Founder @ Loddo.se
Carl Kjellme, CEO/Founder of Loddo.se
Referral email

Acquire new customers through a referral program

With our marketing platform it's easy to up set up your own referral program. Reward your advocates when they refer a friend and increase your customer base to a low acquisition cost.

Calculate the Return of Investment of a Referral Program

Try our free Referral ROI calculator!

Calculate your ROI
Referanza Managed Services

Do what you do best—
we'll help you with the rest

Our customer success team has years of experience running successful NPS and referral programs for different types of clients. No matter your size or goals, we will make sure you get the results you should expect.

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Referanza logo and logos of integrations: Salesforce, Mailchimp, Hubspot, Excel, CSV, Google Tag Manager, Eventbrite, Ticketmaster

Ready, steady, integrate—convert

Use our Ticketmaster, Eventbrite, Salesforce, Hubspot or Mailchimp integrations for seamless data transfer and conversion tracking. You can also upload your CSV or Excel files directly to our platform. Add Google Tag Manager to track conversions and set up remarketing.

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Smiling girl looking at mobile phone plus close up of mobile phone with customer reviews

Improve authenticity with customer testimonials

Don't let your potentials customers go to waste. Add on-site reviews from happy shoppers to prove your case in the end of the sales funnel and watch your checkout numbers rocket.

NPS survey SMS campaign

Break through the clutter with SMS marketing

Increase engagement and conversion rates with personalised messages. Target your ambassadors with unique offers they cannot resist to keep them interested.

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